Frequently Asked Questions
What ingredients are used in Purely Mint products?
Our products are crafted with high-quality, natural ingredients that are gentle on your skin. We prioritize the use of plant-based extracts, essential oils, and other naturally derived components. Each product description on our website includes a full list of ingredients for your convenience.
Are Purely Mint products cruelty-free?
Yes! At Purely Mint, we are committed to being cruelty-free. We do not test our products on animals, and we ensure that all of our suppliers follow the same ethical practices.
How should I store my Purely Mint skincare products?
To maintain the freshness and effectiveness of your products, we recommend storing them in a cool, dry place away from direct sunlight. Always ensure that lids and caps are securely fastened to prevent contamination.
How long does it take to receive my order?
Once your order is processed, it typically ships within 1-2 business days. Delivery times vary based on your location, but most domestic orders arrive within 3-7 business days. You will receive tracking information via email once your order has been shipped.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, so once an order has been placed, it cannot be modified. However, if you need to cancel your order, please contact us immediately at [insert contact information]. If your order has not yet been shipped, we will do our best to accommodate your request.
Couldn't find your answer?
If you need more help or have any additional questions, our customer service team is here for you!